DKIM and DMARC Settings 🔗

AspirEDU is the provider of Dropout Detective/Grade Guardian, a student retention solution, utilized by your institution. As part of this solution, we offer automated distribution of emails to students to assist in student support efforts.

The messages we send on your behalf will appear to come from the email address you specify. In order to customize the 'sender' of the message, we need the cooperation of your IT department to enable DKIM and DMARC.

Enable DKIM

DKIM is a DNS-based email authentication mechanism that helps Mandrill send email on your behalf more effectively by allowing recipients to verify that we have permission to send your email.

Create two CNAME records: one with the name mte1._domainkey.yourdomain.com * with the value dkim1.mandrillapp.com, and another with the name mte2._domainkey.yourdomain.com * and the value dkim2.mandrillapp.com.

Enable DMARC

A DMARC policy is an authentication protocol that can be added to your domain to help protect against fraud and increase deliverability. Beginning in 2024, Mandrill requires a minimum DMARC policy of "v=DMARC1; p=none" to be added to any sending domain. For more information, please visit dmarc.org.

Create and save a TXT record in your DNS with a host of _dmarc.yourdomain.com * and a value of v=DMARC1; p=none

*Some domain hosts automatically add 'yourdomain.com' after the initial value — contact your domain provider for any specifics.

Send Confirmation

Once this process is complete, please let us know so we can verify that everything is working as intended. Please email us at support@aspiredu.com.

Need Help

If you have questions or experience any difficulty in this process, we're happy to help. Please email us at support@aspiredu.com to connect with our technical team.